Our Offerings
Managed IT Services & IT Facility Management Services (FMS)
We provide full lifecycle service support, mapping out solutions from strategic scoping and solution architecture to L3 engineering operations.
Consulting & Solution Design
- Infrastructure Assessment
- Solution Architecture & HLD/LLD
- BoM & TCO Analysis
- Proof of Concept (PoC)
- RFP / Tender Support
Deployment & Integration
- Project Management & Kick-off
- Hardware Staging & Rack-and-Stack
- Configuration & Commissioning
- Integration & Application Cut-over
- UAT, Acceptance Testing & Handover
Managed Services
- 24×7 Infrastructure Monitoring
- Incident & Problem Management
- Patch & Configuration Management
- Capacity & Performance Management
- Monthly SLA & Health Reports
Annual Maintenance & Support
- Multi-OEM AMC Management
- On-site Break-fix Support
- Spare Parts Inventory Management
- L1 / L2 / L3 Helpdesk Support
- End-of-Life & Warranty Advisory
Technology Refresh & Migration
- Infrastructure Refresh Planning
- Server & Storage Migration
- Network & Security Refresh
- Data Centre Consolidation
- Secure Decommissioning
Training & Knowledge Transfer
- Post-Deployment Knowledge Transfer
- Administrator & Operations Training
- OEM Certification Prep
- Custom Workshop Design
- Documentation & SOPs
Ready for a workload assessment?
Book a strategic session with JSR NetSol's senior engineers to scoping out your computing bottlenecks and software SLA options.